Outlook is down: some users can’t log in or send messages

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Many Outlook[1] users recently reported about issues with popular email management application. Due to the unknown problems, users cannot login to their Outlook accounts or send emails. The majority of reports came from European countries, including the United Kingdom, Spain, Italy, France, Norway, and a couple of other countries. However, users from the United States were unable to access their email accounts too.

Users report: Outlook is down... Again!

Outlook bothers users with similar problems for years

However, it is not the first time when Outlook is down. The same problems were reported in 2017 when Down Detector website[2] reported that thousands of users in the UK and other European countries are unable to use Outlook. Unfortunately, reports about various issues with this email service show up occasionally for many years.

Despite the fact that Microsoft, the owner of Outlook, tries to offer updates and fix Outlook connectivity problems, inability to send or receive emails, and other issues, it seems that new reports show up daily. Why? No one knows. Sometimes, it’s due to maintenance; sometimes it happens because of corrupted updates or other unknown reasons.

Unfortunately, problems with Microsoft’s email service occur occasionally and make users annoyed. Indeed, what can be worse if you need to send an email and have to waste your precious time with login or connectivity problems?

Ways to check Outlook service status

Sometimes the inability to log in to Outlook is temporary. After two login attempts, you can use your emails again. However, there’s a way to check why Outlook is down. Microsoft and other web services provide information about issues with email app.

Office 365 Service Status provides information about Outlook issues

Office 365 Service Help reports about Outlook problems if there are any.

Office 365 Service health website provides the latest information about issues with Microsoft products, such as:

Typically, if some issues are detected, users are provided the information and time when the problem will be solved. However, if everything is fine, you will be greeted with a saying:

We’re all good!

Everything is up and running.

Down Detector provides user reports about issues with Outlook

Down Detector provides recent reports on Outlook issues.

Down Detector shows possible problems at Outlook and allow users report issues and write complains. Additionally, the site provides the latest information about resolved issues and most reported problems.

Looking through user comments, it’s clear that Outlook is down too often. New reports emerge here daily!

Down For Everyone Or Just Me – lets knowing if you are not the only one who has the same problems with Outlook

Down For Everyone Or Just Me might show that the Outlook problems bother only you.

The name of the service reveals the main purpose of this site – to tell if you are the only one that has issues with Outlook. The Down For Everyone Or Just Me website greets you with a question is outlook.com down, and provides the answer – either yes or no.

Hence, if you receive the following message, you should look up for other reasons why you can use this email program:

It’s just you, outlook.com is up.

Other ways to fix outlook.com connectivity issues

If you cannot find any information why outlook.com is down, you should consider fixing the problem on your own. The problem might be related to your internet connection, cached browser or similar issues. Hence, try these methods to fix Outlook errors:

  • Restart your browser;
  • Restart the computer;
  • Restart the router;[3]
  • Clear browser’s cache;[4]
  • Flush DNS cache;[red en=5]
  • Disable antivirus.

If none of these methods help to log in or send emails or you are just tired of having the same issues, again and again, we can only suggest using another email service. There are numerous different tools that offer similar functionality, and hopefully, does not crash that much.